March 7, 2013

Mr, Buechler asked Mr. Gallinari if the proposed drive-thru windows are for prescriptions only; Mr. Gallinari replied yes. Mr. Quentzel asked Mr. Gallinari where he got his baby boom statistics from; Mr. Gallinari said from the United States Census. Mr. Gallinari stated that the two drive-thru windows are full service. He said the outside window is a pneumatic tube and a customer cannot pick up from there. Mr. Gallinari said that most pick- ups are from the inside window. He said by nature, people will go to the inside window for pick- ups and most drop-offs from the second window. Mr. Buechler asked Mr. Gallinari how he based his testimony; Mr. Gallinari said from the pharmacists that work at the store. Chairman Neuer asked Mr. Gallinari to state the percentage of customers who utilize the drive- through and the response was 4%. Chairman Neuer asked Mr. Gallinari if CVS does not get approval for two drive-thru windows will they abandon the project; Mr, Gallinari said that he cannot answer for CVS. Mr. Williams said that Mr. Gallinari cannot make that decision for them. Chairman Neuer asked Mr. Gallinari how many of the CVS stores who do not have a drive-thru window had to come back before a Board to ask for one. Mr. Gallinari said some stores have but not a majority of them have. Mr. Gallinari said that with one drive-thru lane, a customer who is waiting over six minutes will leave and go to a Rite Aid that has two drive-thru lanes so that they do not have to wait. He said CVS is trying to avoid this. Mr. Gallinari said that there is a strong demand by the public for drive-thru windows. Chairman Neuer asked Mr. Gallinari what his projection is about increase of use in the next five years; Mr. Gallinari could not give a definite percentage. Ms. Weiss asked Mr. Gallinari how many CVS stores in the state of New Jersey have two drive- thru windows; Mr. Gallinari replied 81 CVS stores have dual drive-thru windows. Ms. Weiss asked Mr, Gallinari ifit is possible to have a drive-thru window that is not open for 24 hours; Mr. Gallivari replied yes. Ms. Weiss asked Mr. Gallinari if the CVS stores with 24 hour drive-thru windows are on a main street; Mr. Gallinari said that most of them are on busier intersections. Ms. Weiss asked Mr. Gallinari about the safety of the drive-thru and asked if they have had any incidents; Mr. Gallinari said none that he is

inari said that most of them are on busier intersections. Ms. Weiss asked Mr. Gallinari about the safety of the drive-thru and asked if they have had any incidents; Mr. Gallinari said none that he is aware of. He said that he only knows of some incidents inside of stores where they have had theft which is mostly shoplifting. Mr. Steinhart asked Mr. Gallinari if they are building a CVS store on Rt. 10 in Livingston New Jersey where the old Saturn dealership was; Mr. Gallinari replied yes.