April 12, 2023 Regular Meeting Minutes

across the street to see if there's any viability there and then as a very last resort, we would be open to providing a rideshare stipends for our local team members. Chairman Bagoff asked for confirmation that there is no West Orange public school within 100 feet of the perimeter of this space. Mr. Schkolnick said that there is confirmation that there is no school within 100 feet based on Mr. Grygiel review memo. Mr. Alper asked what's the maximum number of customers that would be allowed inside at once. Ms. Grado said that the standard would be 3 customers per employee which is much lower than what the building capacity is at. Mr. Alper asked if there will be staff to make sure there is no consumption while the client is waiting in line. Ms. Grado answered in the affirmative, a staff member will be outside ensuring that there's not only a positive customer experience, but that anything that is prohibited on site is not happening. Mr. Alper asked if a handicapped customer comes through the back, will there be someone at the back or will they have to come to the front to have their ID check. The applicant will provide a mobile handheld device that staff can use to meet that person at the back door once they've used the intercom, so they can be let in through the back door into the sales floor. Mr. Alper asked if the cameras are being monitored in real time. Ms. Grado said the cameras are monitoring in real time, so they can be able to see any activity around the building and if anything, illegal happens it will handle by the facility security and West Orange Police Department. Mr. Guarino asked how their strategy would change in their operation model if a pick-up window was not available. Ms. Grado said that a part of the model they plan to operate, if the window is operational, we would still offer an in-store pickup option where you would just kind of express past the kiosk, go right to a counter to pick up your order, so if the window was not an option, we would still be able to offer them counter pickup. Mr. Klein asked what time is trash pick-up. Ms. Grado said that it will depend on typical pickup time with the town and they would ensure that they have somebody there on site and available to open the gates and ensure that the trash is able to get picked up. Mr. Klein asked if they have done any kind of a trip generation calculation based on IT

have somebody there on site and available to open the gates and ensure that the trash is able to get picked up. Mr. Klein asked if they have done any kind of a trip generation calculation based on IT data or anything based on your square footage. Ms. Grado said they are not anticipating extremely long lines, but the technology have become really efficient which is why they will provide QR codes so customers can use and be able to place an order and pick-up in a different time and other technology will be available that will help them with the customer flow. Mr. Smeraldo asked if they were to approve the drive through is that the same driveway, they'd be lining up with people picking up and driving out. Ms. Grado said that cars would be on the drive through window and then two lanes over along the fence side is where the customer queue would be then they still have to walk across the driveway to get to the front of the building. Mr. Smeraldo asked how you check [Ds twice in a drive through and get the product out and everything done in less than two minutes. Ms. Grado said that the first point that they're going to upload their ID for verification when they make the purchase, so they have to take a picture utilizing the POS technology that we have available to do the ID verification. The second point comes when they go to the pickup window to receive the product that has already been pulled from our fulfillment space and staged for the team member to deliver to the customer, so in that two-to-three-minute 14