11-15 Exhibits to Resolution Awarding Contract for 911 System Maintenance and Repair.pdf

3. Based on the wide range of products covered by this RFP, the Contractor must confirm a delivery schedule and should ship all stocked items within 48-hours. a. Non-stocked items must be identified by the Contractor within its quote to the Ordering/Using Agency. b. The Contractor may estimate the delivery commitment for non-stocked items. c. A delivery schedule shall be negotiated between the Contractor and the Ordering/Using Agency as part of the ordering process. i. Delivery schedules must be confirmed by the Contractor, and agreed to in writing by the Ordering/Using Agency, within a commercially reasonable period of time based upon commercial availability of the item(s) ordered. d. Contractor shall notify the Ordering/Using Agency at least forty-eight (48) hours in advance of shipment so that necessary arrangements for the receipt of equipment can be made. 4. The Contractor shall, immediately and at first knowledge following receipt of an order, advise the ordering agency in the event deliveries cannot be effected within the negotiated time. The ordering agency then reserves the right to cancel an order subject to delayed delivery, and purchase from an alternate Contractor. There will be no back ordering, except upon specific approval of ordering agency. 5. Brands proposed and delivered must be in strict accordance with those offered in the Contractor's bid and awarded to the Contractor under this RFP. 6. Contractor must be able to provide service and deliver products to all areas of the State. Services shall include: product information, sales, installation, technical support, Using Agency/end-user training, maintenance and warranty support. No consideration will be given to contractors restricted to a geographical area within the State. 3.3.3 PACKING AND SHIPPING 1. Packaging for shipment shall be within commercially reasonable standards and as such, must adequately protect the product to insure safe shipment and delivery. 2. Shipping cases must be marked to show the name of the suppliers, name and address of receiving agency and State purchase order number. Should any of this information be missing,

ery. 2. Shipping cases must be marked to show the name of the suppliers, name and address of receiving agency and State purchase order number. Should any of this information be missing, shipment may not be accepted. 3.3.4 PROGRAMMABLE EQUIPMENT All equipment must be completely operational upon delivery. If the manufacturer does not specifically identify programming costs on the OEM price list, the contractor must submit “Programming Costs” on Schedule M. 3.3.5 BASE STATION AND ANTENNA INSTALLATION Base Station installation costs are to be based on the mounting of antennas, with appropriate hardware and cabling on existing building structures, including antenna towers, at various levels above ground level. Costs are to include, if needed, the drilling of a single access thru-hole through an outside wall. This hole, when installation is complete, is to be restored to a weatherproof condition and the external and internal wall appearance also restored cosmetically within reason. Installation costs shall be listed on Schedule G of this RFP. 16