11-15 Exhibits to Resolution Awarding Contract for 911 System Maintenance and Repair.pdf

convince the State that the bidder’s general approach and plans to undertake and complete the contract are appropriate to the tasks and subtasks involved. Mere reiterations of RFP tasks and subtasks are strongly discouraged, as they do not provide insight into the bidder's ability to complete the contract. The bidder’s response to this section should be designed to convince the State that the bidder’s detailed plans and approach proposed to complete the Scope of Work are realistic, attainable and appropriate and that the bidder’s proposal will lead to successful contract completion. 4.4.3.2 CONTRACT MANAGEMENT The bidder should describe its specific plans to manage, control and supervise the contract to ensure satisfactory contract completion according to the required schedule. The plan should include the bidder's approach to communicate with the State Contract Manager including, but not limited to, status meetings, status reports, etc. 4.4.3.3 CONTRACT SCHEDULE The bidder should include a contract schedule. If key dates are a part of this RFP, the bidder’s schedule should incorporate such key dates and should identify the completion date for each task and sub-task required by the Scope of Work. Such schedule should also identify the associated deliverable item(s) to be submitted as evidence of completion of each task and/or subtask. The bidder should identify the contract scheduling and control methodology to be used and should provide the rationale for choosing such methodology. The use of Gantt, PERT or other charts is at the option of the bidder. 4.4.3.4 MOBILIZATION AND IMPLEMENTATION PLAN NOT APPLICABLE TO THIS PROCUREMENT 4.4.3.5 POTENTIAL PROBLEMS The bidder should set forth a summary of any and all problems that the bidder anticipates during the term of the contract. For each problem identified, the bidder should provide its proposed solution. 4.4.4 ORGANIZATIONAL SUPPORT AND EXPERIENCE The bidder should set forth a brief summary, consisting of no more than one (1) page, of any and all problems that the bidder anticipates during the term of the contract. For each problem identified, the bidder should provide its proposed solution. This section should address, but not necessarily be limited to: Supply and Delivery of Equipment and Services, High-Priority Order Fulfillment, Emergency Services, Goods and Equipment Stock-outs, End-of Life

ction should address, but not necessarily be limited to: Supply and Delivery of Equipment and Services, High-Priority Order Fulfillment, Emergency Services, Goods and Equipment Stock-outs, End-of Life Product Notification, Supply and Support issues including: Technical Support, Skilled Labor, and Service Level Performance Standards. 4.4.4.1 LOCATION The bidder must name a primary point of contact with all contact information including telephone number, e-mail address and the physical address of the bidder's office that will be responsible for managing the contract. The bidder should also include the telephone number and name of back-up personnel to contact in the event a primary point of contact is unavailable. 43