25-15 Attachment - RevGuard Contract.pdf

OBLIGATIONS AND REPRESENTATIONS OF REVGUARD 3.1 General Services. RevGuard shall Provide comprehensive accounts receivable management that will include consultation services, management of accounts and records, and generation of reports 3.2 Consultation Services. RevGuard shall periodically provide assistance and recommendations to the Client on matters pertaining to the retrieval of field information, construction of fee schedule schematics, and operational policies employed to assist Client in complying with Federal and State reimbursement laws, regulations and guidelines. 3.3, Account Management. All accounts shall be Processed in accordance with the processing standards as established by RevGuard and Client by mutual agreement. Subject to such standards, RevGuard shall have the right to negotiate on behalf of the Client and shall have the right to discount accounts, enter into installment arrangements and, when deemed appropriate by evidence of hardship, completely forgive indebtedness. 3.4 Account Custody. RevGuard shall maintain custody of all accounts until the RevGuard internal process expires in accordance with the provisions of this Agreement. With the exception of litigation accounts, which shall be held for up to one (1) year, all other accounts shall normally be considered exhausted between the 90" and 180" day from the billing date. 3.5 Processing Standards. RevGuard shall manage all accounts in accordance with the following standards: 3.5.1 Audit of Trip Reports: Review all submitted trip reports for accuracy and completeness. 3.5.2 Data Entry: Enter all patient and trip information into a computerized database.