25-15 Attachment - RevGuard Contract.pdf

(v) Monthly Accounts Receivable aging summary; (vi) A monthly report of collection ratios; (vii) A daily report itemizing and reconciling all collections and deposits; and (viii) | Such other reports as may be necessary or appropriate, and at such time, in order to perform RevGuard’s services in accordance with the standards set forth herein. 3.9 Service Complaints. RevGuard shall promptly report any service complaint which it receives and, unless directed otherwise by Client, shall suspend all collection activities with respect to such account until such time Client can review the complaint and render a decision on how Client wants the account handled. In the event Client does not render a decision within thirty (30) days, the account shall be closed and returned to Client. 3.10 Indemnification. Client agrees to indemnify, defend and hold harmless RevGuard from any and all costs and expenses such as attorney's fees, judgments and amounts paid in settlement in the event of any threatened or actual action, suit or proceeding, whether civil or criminal, investigative or otherwise, which may arise out of the acts or omissions of Client. 3.11 Corporate Status. RevGuard represents (i) that it is a New Jersey business corporation, in good standing, organized and incorporated under the name Revenue Guard, LLC., and (ii) that it has the corporate power and authority, and all necessary governmental licenses or approvals, to render the services described in this Agreement. 3.12 Business Changes. RevGuard shall provide immediate written notice to Client of any change in (i) business Operations, (ii) office location, (iii) management personnel, or (iv) Staff or management personnel providing or supporting services to be rendered under this Agreement. RevGuard represents that any staff or management personnel providing or supporting services to be rendered under this Agreement shall (i) possess all necessary or appropriate governmental licenses or approvals, and (ii) have obtained appropriate education and training with respect thereto.