26-20 Exhibit - Employee Advisory Services (per session basis) 2020.pdf

f. Supervisory Consultation – An employee’s personal and family problems may have a negative impact on work productivity and may be revealed in job performance or workplace behavior. Supervisors are in a unique position to identify those employees whose work may be affected by personal or family problems and can make the appropriate referral. Supervisors are encouraged to provide information on the employee’s performance which will help the counselor determine the best course of action. The Employee Advisory Service may also meet with supervisors to help increase their skill in working with employees who are experiencing ongoing performance and personal issues. g. Employee and Supervisor/Management Orientations – The Employee Advisory Service provides an overview of our services to employees, supervisors/managers, and agency Human Resource/Employee Relations representatives through the Employee Advisory Service website, counselor led orientation sessions or webinars. h. Supervisor Workshops – The Employee Advisory Service offers group and individual workshops. The following programs are available: ✓ Stress Management ✓ CDL Awareness Training ✓ Supervisory Assistance ✓ Conflict Resolution i. Critical Incident and Stress Debriefing – Virtually any emergency situation can trigger the need for a trauma response. Some of the more common events that can affect employees include: ✓ Death of an employee ✓ Emergencies and natural disaster ✓ Violence at the workplace ✓ Workplace accidents and injuries In the event your agency experiences a serious traumatic event, a trained response team is available. The Employee Advisory Service counselors are specifically trained in Critical Incident Stress Debriefing, Psychological First Aid and Grief Counseling and will provide onsite services in the forms of group debriefings, group discussions, group counseling and/ or individual debriefings and counseling. j. Wellness Resources – The Employee Advisory Service provides updates, resources and information on health and wellness to identify new trends and tips to assist your employees with proactive and

sources – The Employee Advisory Service provides updates, resources and information on health and wellness to identify new trends and tips to assist your employees with proactive and productive work and life habits. k. Legal and Financial Services – Services to assist clients in obtaining legal and financial services by utilizing legal aid, lawyer referral services, budgeting tips, and other resources. l. Webinars – Information is available without leaving the work location. The following programs will be available: ✓ EAS themed monthly webinars ✓ Orientation for employees ✓ Monthly supervisory/management skills webinars Appointment Scheduling and Referrals Appointments are scheduled by calling the toll-free number 1-866-327-9133 between the hours of 8:30 am and 4:30 pm, Monday through Friday. An intake specialist will assist callers. Services available to employees and their household members include: ✓ Job related concerns ✓ Legal concerns ✓ Domestic violence ✓ Health and wellness ✓ Alcohol/Substance Abuse ✓ Financial counseling ✓ Stress management ✓ Gambling ✓ Grief and bereavement needs ✓ Workplace violence ✓ Mental/psychiatric health ✓ Child care resources ✓ Marital and family issues ✓ Elderly care resources Appointments are made under the following criteria: