26-20 Exhibit - Employee Advisory Services (per session basis) 2020.pdf

a. Voluntary referral – The employee uses benefit time, or the agency may allow employees to receive time off for their intake and evaluation visits. b. Informal referral – The supervisor/manager may suggest EAS to employees to assist them with work or personal issues affecting work. This is not a mandatory referral; the employee may use benefit time, or the agency may allow employees to receive time off for their intake and evaluation visits. c. Formal Referral – As a matter of record, the Human Resource Office or other agency management will schedule an EAS appointment. In such cases, the Human Resource Office will receive progress reports for these referrals. The information contained in these reports will be guided by state and federal privacy laws. At minimum the report will include: 1. Whether or not the employee has accepted EAS recommendations. 2. Whether or not the employee has kept EAS appointments. 3. Dates and times of any future appointments. Supervisory/Management referrals that require a fitness-for-duty evaluation will be provided a summary report of the evaluation. The Fee for the Fitness for Duty Evaluations will be charged to the referring agency via direct payment to the evaluating physician. (Please call for more information prior to requesting an evaluation.) Union representatives with agreement from the customer agency may refer their members to the Employee Advisory Service. The union representative will not receive information concerning the referral. Only the employee will receive a notice of appearance for appointment. Note: According to N.J.A.C. 4A:6-4.10, employees who are referred to the Employee Advisory Service will be scheduled for an intake/assessment with a counselor. An employee shall be given time off with pay for the intake and evaluation visits. For other situations and visits, arrangements shall be set by the employee and appointing authority, which may include the use of available benefit leave time. Confidentiality of Client Records Professionalism and confidentiality are the cornerstones of the Employee Advisory Service. An employee's contact with EAS will not be shared without the employee/client's written permission. The Employee Advisory service is governed by State

he cornerstones of the Employee Advisory Service. An employee's contact with EAS will not be shared without the employee/client's written permission. The Employee Advisory service is governed by State and Federal Regulations concerning client confidentiality and the Health Insurance Portability and Accountability Act of 1996 (HIPAA). At the time of intake all employees acknowledge by signature that they have received, understand, and agree to the Employee Advisory Services Notice of Privacy Practices. Exceptions to confidentiality are those situations that are specified under privacy law. The Employee Advisory Service utilizes a 128-bit Secure Socket Layer (SSL) encryption protocol client management software system. Employees can receive a copy of certain documents within their file by contacting the Employee Advisory Service. Quality Assurance and Client Satisfaction EAS ensures the ongoing effectiveness and development of the quality of our service delivery. Each counselor is minimally licensed or certified in alcohol and drug counseling, social work, or professional counseling. The Employee Advisory Service may conduct anonymous surveys of clients, supervisors, and human resources to evaluate the effectiveness of the services.