35-22 Exhibit A - Extension of Agreement for Affordable Housing Administrative Services with CGPH - 2022.pdf

!■ AFFORDABLE HOUSING ADMINISTRATIVE AGENT SERVICES THE CGP&H APPROACH - ADMINISTRATIVE AGENT SERVICES The CGP&H approach is ideally suited to administer West Orange's existing and planned portfolio of affordable homes. CGP&H's proprietary Affordable Homes New Jersey website, database, and applicant profile system allows us to keep the applicant waiting lists for West Orange current, find prequalified applicants quickly when needed; track compliance; and, ensure regular affirmative marketing is undertaken, The key aspects of our approach that sets us apart from other Administrative Agents is described below: Affirmative Marketing CGP&H will affirmatively market the affordable units to maintain a list of interested applicants. Information will be posted on AffordableHomeNewJersey.com. We will send out mailings quarterly to our existing distribution list of approximately 250 community groups, major employers, and social service providers in Region 2 which is comprised of Essex, Morris, Union, and Warren counties. We will share our list with West Orange to see if the municipality would like to add any community groups, major employers or social service providers to our comprehensive list All units will also be posted on NJHRC.gov as well as Twitter, Instagram and Facebook where CGP&H has over 3,000 followers. Household Certification CGP&H will maintain a waiting list of households interested in purchasing or renting affordable units in the municipality. CGP&H ensures that our waiting lists are filled with applicants that are still interested in affordable housing so that when specific opportunities arise, less time will be spent inviting dozens on the waiting list who have moved on to other housing options. CGP&H's online system requires that our applicants re-affirm their interest in remaining on the waiting list. The positive impact on how quickly this approach can fill vacant units is nothing short of remarkable. CGP&H will complete income certifications for all households that submit full applications. There is no other firm in the entire state that provides such a robust and user-friendly online

will complete income certifications for all households that submit full applications. There is no other firm in the entire state that provides such a robust and user-friendly online database, with so much transparency for applicants. Through our online profile system, applicants can add or remove themselves from the municipality's waitlist, update personal information (such as income, children born, marriage/divorce etc.), and much more. This 24-7 access is available right on their computer, smart phone, or any other device with an internet connection. CGP&H's system has earned accolades from applicants, landlords and sellers of affordable housing as these technological advances have brought the modern-day convenience and access of the latest mobile and web technologies to the processes of renting, leasing, selling and purchasing of affordable homes with exemplary results. i i ^CGBH18