35-22 Exhibit A - Extension of Agreement for Affordable Housing Administrative Services with CGPH - 2022.pdf

r i AFFORDABLE HOUSING ADMINISTRATIVE AGENT SERVICES Streamlined Digital Communication with Applicants When applicants submit their online preliminary application, we use an email verification tool to make sure that the email address the applicant provided is correct and our email Is not blocked by spam blocker. Our ability to communicate with applicants is critical because we email applicants notifications when we get to ¡ their name on the waiting list for an available unit. These emails provide applicants more information about the available home and applicants can "Request to Visit" the home or "Skip This Unit" by clicking a button directly from the email. ¡ We typically need to contact at least ten applicants for li v every applicant that rents a unit. During this outreach we «. screen for eligibility (such as income and household size) % íEJT s v and provide additional information about the units and % landlord policies. Though an applicant may be next on the waiting list for an affordable unit, there are numerous i reasons why that applicant may choose not to proceed '1 ;■ with that particular unit. For example, they may have

;■ with that particular unit. For example, they may have Affordable Homes New Jersey moved on to another housing option or are currently in the 1 An affordable homehas become available and your name is in t middle of a lease they cannot break. Our streamlined the next group of potential applicants. To confirm your f i interest, please reviewthe listing befow{which includes al! the communication system allows us to learn quickly If an ! information we have at this time) applicant is not interested in a unit, so we can move on to ; t I i | • PLEASE NOTE THE OEADLINETO RESPOND. If you do not take the next applicant on the list as soon as possible. CGP&H I action by this deadline, we will assume you are not Interested ( In this home and we will move to the next person on the strives to make this component of the process as efficient waiting list. You will not be contacted about this home again. I as possible so applicants can get much needed affordable Please respond by: 07/26/2018 housing quickly and landlords can rent units in a timely , I 1 mao fashion. When an applicant is interested in a unit and 600

1 mao fashion. When an applicant is interested in a unit and 600 Harrison, unit ft#, Hoboken, Hudson County i clicks "Request to Visit", they will be asked additional ! questions to confirm they qualify for the specific unit, and ! r feSIfip ! if so they will be referred to the landlord. ¡ inti I u UK F i¿a¡á í i ! Applicants will be notified immediately via email if they are not eligible because, for example, they are over the income i mm £ ¿Fty» limit or their household size is too targe for the available F52 1L •SW/ I unit. This immediate processing allows us to move onto HP the next preliminary applicant to fill the affordable units as tMi quickly as possible. Our automated email communications A ' ATi

quickly as possible. Our automated email communications A ' ATi provide detailed information to applicants on the waiting ro □ :E K ill the waiting list 24/7, so they know their change in status, without any delays. Due to the advanced interactive nature of our database, applicants being notified that they are ■ 1 bed 1 bath $750 ineligible can immediately request a review online via a link - from their email and update their information if applicable. Request to Visit Skip This Unit i I ma-s-W'•«<* eu*'***»<••^J > TH 21