2384-13 Memorandum of Understanding.pdf

Township of West Orange Page 4 of 6 Reward Programs / MOU 11. Providing customer service support Monday – Friday, 9:00 am to 5:00 pm EST for Participating Merchants, Taxpayer Consumers and the Township. 12. Submitting to the appropriate Township official(s) any application from a business with a location outside the Township who wishes to be a Participating Merchant with respect to the Township’s Shop Local Program. Township Responsibilities 1. Distributing Property Tax Reward Cards to Taxpayer Consumers through existing Township mailings, through mailings at the Township’s discretion. 2. Strictly upholding and enforcing the terms of the Township Reward Program Ordinance, and any other applicable Township ordinances. 3. Providing dedicated bank account information for the weekly wire transfers to the Township. 4. Absorbing any applicable bank fees relating to the wire transfers to the Township. 5. Providing the software administrator(s) contact information to the Administrator to facilitate the Shop West Orange Program implementation and integration with Township software. 6. Providing access to staff and other such resources for pre-launch program testing. 7. Acquiring and distributing the Property Tax Reward Cards. 8. Acquiring a “Mobile App” from Administrator, at a cost of approximately $600 to the Township, if required or requested. This is a discretionary feature and is not required. 9. Ongoing program marketing and promotion including, but not limited to, email blasts, social media, paper ads, billboards,so long as funds are available to support these marketing and promotion activities. 10. Updating Applicant regarding any known changes in status of Participating Merchants. 11. Recruiting merchants and support applicant in Participating Merchants’ recruiting efforts. 12. Reviewing and/or approving applications, in its discretion, from businesses with a location outside the Township who wish to be a Participating Merchant with respect to the Township’s Shop Local Program.