137-25 Exhibits to the Resolution for Extension of Contracts for IT Network Management Services - 2025 (002).pdf

The following qualifications are required by the person(s) proposed to perform under the resulting Agreement: Minimum of three (3) years’ experience implementing new LAN/WAN designs, architectures and integration Minimum of three (3) years’ experience troubleshooting and configuration of large enterprise LAN/WAN networks Minimum of three (3) years’ experience configuring and troubleshooting Wireless networks Minimum of three (3) years’ experience configuring L2 and L3 Access Control Lists (ACLs) Any vendor working on the uniformed network will require ALL support personnel to be subject to Federal, State and Local background checks. Vendor will need to provide a list of personnel who will be accessing the network either remotely or on-site and will be responsible for having background checks completed and forwarded to the Agency. SUBSTITUTION OF PERSONNEL The Contractor may not substitute key personnel without the prior approval of TOWO Network Operations. To replace any personnel, the Contractor shall submit resumes of the proposed personnel specifying their intended approved labor category. All proposed substitute personnel shall have qualifications equal to or better than those of the replaced personnel and must be approved by the Manager. The Manager shall have the option to interview the proposed substitute personnel. After the interview, the Manager shall notify the Contractor of acceptance or denial of the requested substitution. 18