Supporting Documentation · May 6, 2025
137-25 Exhibits to the Resolution for Extension of Contracts for IT Network Management Services - 2025 (002).pdf
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Show all pages• VMware vSphere 5.x Virtualization software Yes / No Uniformed Network • Veeam Replication/Backup software Yes / No • Configuring Symantec End Point Security Software Yes/No • Configuring Symantec Backup Exec and agents for Disaster Recovery, Open Files and Exchange, Symantec Backup Exec System Recovery Yes / No Vendor will be required to provide credentials and certifications for above upon request. Yes / No Vendor will be required to perform the following duties: • Provide a mid-level technician on location 8 hours/week to support local desktops and services Yes / No • Have remote desktop and monitoring software on all desktops and servers and monitor 24/7 Yes / No • Provide the name of the monitoring software and services it monitors Yes/No • Perform monthly server maintenance Yes / No 35
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