231-22 Attachment.pdf

Cosmetic or surface corrosion resulting from stone chips or scratches in paint are not covered Replacement parts provided under terms of the warranty agreement will whenever possible, match original equipment. When necessary, Glaval Bus will substitute parts of comparable function and value. Defective items may be replaced with new, remanufactured, reconditioned or repaired components. Modifications, alterations or repairs performed by unauthorized personnel may invalidate portions of the Glaval Bus warranty. In addition, using the vehicle to tow another vehicle is prohibited and may void warranty. Contact Glaval Bus Customer Service before you make modifications, alteration or repairs. 9. Recovery Limitations No person shall be entitled to recover from warrantor for any consequential or incidental damages 1g Out of or relating to any defect in the product. These limitations include but are not limited to, loss of time; loss of use; loss of revenues, salaries or commissions; towing charges; bus fares; bus rentals: car rentals; gasoline expenses; telephone charges; inconvenience or other incidental damages. 10. How To Get Warranty Service To obtain warranty service, contact or visit the dealership where you originally purchased your vehicle or another warranty service facility designated by Glaval Bus. The dealership must contact Glaval Bus Customer Service Department for authorization to have a warranty claim submitted. If you or your dealer has moved, or if your dealer is no longer in business, contact Glaval Bus Customer Service Department (see address and telephone numbers below) for the name of a Glaval Bus dealer nearest to you. Your claim must be made within 14 days of the discovery of the defect. Glaval Bus will determine authorization based on and subject to the terms of the warranty agreement. All warranty claims must be reported within the warranty period. Warranty personnel must authorize all warranty service prior to performance. Warranty service may be reported directly to the warrantor or to one of their authorized dealers. If warranty personnel approve warranty service, you must leave the unit at the appropriate warranty service location for a sufficient time to perform service. 11. Who Performs Warranty Service It is recommended you obtain warranty service at the dealership where you originally purchased your bus. If the dealership

for a sufficient time to perform service. 11. Who Performs Warranty Service It is recommended you obtain warranty service at the dealership where you originally purchased your bus. If the dealership cannot perform the service work, they should call Glaval Bus Customer Service Department for assistance (see number below). If you are unable to visit your original dealer, contact Glaval Bus Customer Service Department (address below) for the name and location of a Glaval Bus dealer near you. 12. Dispute Resolution Should you be unable to resolve a disagreement with your dealer regarding your right to pursue warranty coverage for a needed repair, contact the Glaval Bus Customer Service Department (see address below). If a dispute about warranty service arises between Glaval Bus and you, the owner, the disagreement will be resolved in accordance with the customary procedures of the American Arbitration Association relating to commercial transactions, or the dispute will be submitted to a panel of three (3) arbitrators for decision. The panel will be made up of one member appointed by Glaval Bus, one member appointed by the complainant/owner, and one member from the arbitrator group mentioned above. Any and all legal remedies shall be available to the owner after pursing this informal dispute resolution if a ruling is entered against Glaval Bus and Glaval Bus fails to abide by the ruling. The expenses of arbitration will be paid by the party against whom the arbitrator(s) rule. 13. Limits Of Warranty This written statement of limited warranty represents the entire warranty authorized and offered by Glaval Bus. There are no warranties or representations beyond those expressed in this written document. Any dealership, salesperson or agent cannot amend it. It expressly limits all warranties, including, but not limited to, by way of specification, both express and implied warranties, including warranties or merchantability and fitness for a particular purpose along with all other liabilities or obligations of Glaval Bus. FEDERAL COMPLIANCE THE TERMS OF THE WARRANTOR'S UNDERTAKING EXPRESSED IN THIS LIMITED WARRANTY ARE DRAFTED TO COMPLY WITH THE MAGNUSEN MOSS WARRANTY LEGISLATION, P.L. 93-637 OF 1974, AND OTHER APPLICABLE LAW. ANY WARRANTY PROVISIONS PROMULGATED BY THE FEDERAL TRADE COMMISSION PURSUANT TO RULES OR ANY OTHER LAW RELATIVE THERETO ARE EXPRESSLY

RRANTY LEGISLATION, P.L. 93-637 OF 1974, AND OTHER APPLICABLE LAW. ANY WARRANTY PROVISIONS PROMULGATED BY THE FEDERAL TRADE COMMISSION PURSUANT TO RULES OR ANY OTHER LAW RELATIVE THERETO ARE EXPRESSLY INCORPORATED HEREIN. TO THE EXTENT ANY PROVISIONS OF THIS LIMITED WARRANTY ARE INCONSISTENT WITH STATE LAWS, ONLY THOSE PARTS INCONSISTENT ARE VOID. GLAVAL BUS Division of Forest River Bus, LLC. CUSTOMER SERVICE DEPT. 2367 Century Drive Goshen, IN 46528 Phone: 574.642.3112 Toll Free: 800.348.7440 Fax: 574.970.6815 Updated: 1/6/22 Rev C Form GL-WTY-02-01 — Page 2 of 2