318-22 Exhibit A-Coronis Health for Emergency Transport Third Party Billing - 2022.pdf

C@)RONIS — HEALTH - WE REGULARLY PROVIDE CONSULTING ON REIMBURSEMENT AND CHARGE MASTER RATES. Coronis Health works closely with each of our clients to assist them with optimizing their chargemaster rates to insure they are charging the maximum fees acceptable for their geographic zone. On an annual basis, we consult with clients to establish a review of their chargemaster as it compares to peer operations and to optimize insurance carrier reimbursements. We also assist our emergency EMS clients to negotiate in-network agreements with insurance carriers as deemed expedient. It is not unusual to discover that our clients often fail to analyze their rates on a consistent basis, causing them to charge rated under the UCR rates their peers are charging. We place a major focus in monitoring average revenue per transport and we work diligently to improve upon top line gross revenue. WE MONITOR INDUSTRY ISSUES. Coronis Health prides itself on being at the forefront of information when it comes to industry trends and developments. We monitor changes in regulations and closely watch for any circumstances that may affect ambulance billing services, to include changes in rates of Medicare and Medicaid reimbursement and reporting requirements. We have an internal legal team and also work with expert outside legal counsel to ensure full compliance with changes that may arise. We also communicate any such changes to our clients, and insure everyone adapts procedures necessary to conform to new regulations. We also offer, as part of our reimbursement rate, consulting services and recommendations to assist clients to meet industry best practices and improve revenue generation, customer service and all other key areas of performance. WE USE A HIGHLY SECURE CLOUD DATA STORAGE PLATFORM. The billing software utilized by Coronis Health employs Dimension Data Managed Cloud Platform to ensure that our client’s data is stored behind a multi-layer security system. The system performs 24x7 security monitoring, ensuring all systems are protected by multiple layers of security including intrusion prevention and denial of service protection. Penetration tests are also performed against the system by external testing firms to ensure that there are no remotely exploitable vulnerabilities. The cloud network is a physical layer-2 VLAN created as a security context on a Cisco switch

inst the system by external testing firms to ensure that there are no remotely exploitable vulnerabilities. The cloud network is a physical layer-2 VLAN created as a security context on a Cisco switch infrastructure. Lastly, the cloud storage platform is regularly audited for compliance with SSAE-16 and European Safe Harbour requirements. In short, Coronis Health represents that your data is secure with us. WE UTILIZE STATE-OF-THE-ART TECHNOLOGY FOR ALL ELECTRONIC INTERFACE. Coronis Health currently interfaces with all EMS ePCR companies, to include EMS Charts, ESO, Safety Pad, Image Trend, Zoll, Emergency Reporting, Firehouse Software and others. We utilize customized dashboards to interface directly with clients, which would allow the Township of West Orange the real time opportunity to monitor performance and review A/R status reports.