318-22 Exhibit A-Coronis Health for Emergency Transport Third Party Billing - 2022.pdf

C@RONIS HEALTH VERIFICATION / PRE-BILLIN At Coronis Health, each claim is evaluated by a pre-billing staff for completion and accuracy. All patient and insurance information are verified prior to data entry to decrease claim rejection. All mandatory provider information is checked for completion to assure that the claim is ready to be submitted. At this first step of quality assurance, the pre-billing staff will research and obtain any additional information required to enable each claim to move to the next stage of completion. Over 90% of all claims are released from Pre-billing within two business days of receipt. The Pre- billing department must submit an administrative report of any claim that is unable to be billed within 3 business days of receipt. Any claim not deemed suitable for billing within 5 business days is turned over to supervisory personnel for further action, which may include return to the provider for additional information. Procedure steps as follows: Upon receipt of the patient information, Coronis Health shall utilize standard skip tracing techniques to verify the authenticity of the patient’s demographics and whether he/ she has provided a release to obtain medical and insurance information. The release to obtain medical and insurance information will be verified by the signature of the patient on the PCR, signature of a department employee confirming patient’s approval, or signature of the patient’s relative. The signature signifies the release of medical information required for billing. If applicable, the signature is included on the database provided by the department. Skip tracing and/or information acquisition shall utilize standard review procedures including but not limited to: Direct access to local hospitals @ Passport Health Communications Inc. Direct access to computerized databases of major HMO companies and hospitals Choice Point Person Locator/ Reverse Directory through search engines and other patient locator websites. @ Coronis Health’s current patient database (CentralSquare Technologies) The information is generally furnished on the EMS Billing Information Sheet and is attached to the copy of the PCR or E-PCR. Some hospitals also furnish this information in computerized format. Due to Coronis Health's high standards of work and ethics, many relationships have been established affording our organization

PCR. Some hospitals also furnish this information in computerized format. Due to Coronis Health's high standards of work and ethics, many relationships have been established affording our organization direct access to the main billing systems of major hospitals and entities. These features enable us to ensure the verification of gathered information, as well as a venue for the retrieval of pertinent information required in the billing process. 11