318-22 Exhibit A-Coronis Health for Emergency Transport Third Party Billing - 2022.pdf

C@)RONIS — FHEALT SA In addition, all patients who receive money directly from their insurance company and fail to turn it over to Coronis Health are also turned to an outside collection agency. During this process multiple attempts are made to contact patient and research address insurance information. The process normally takes 80 days, but can be shorter or longer depending on any information incurred during the cycle. When receiving notices from estates and/or bankruptcies, Coronis Health will treat the bill as a write-off. Cases dealing with requests for hardship status are reviewed individually and judged accordingly. Even after payment has been received on accounts that have been turned over to the collection agency, Coronis Health will work with the agency to process payment of bills and/or submit these to the insurance companies on behalf of the agency/ patient should it be determined that the patient is eligible for benefits under the insurance. Coronis Health concentrates on exhausting every possible avenue of collection before turning these accounts to collection agencies; we understand profit is lost when such methods are consistently employed. However, Coronis Health will consult with the Township of West Orange and establish guidelines as to when this approach will be used and to what extent. CUSTOM INVOICES Coronis Health is capable of customizing patient invoices to meet the needs of the Township of West Orange. These invoices can be designed and redesigned with ease. REPORTING Coronis Health understands the importance of being able to generate reports and the significance in interpreting these to maximize your revenue. Reporting financial data accurately is a business priority for an ever-increasing percentage of EMS companies, particularly in the complex and fast-paced industry. We are aware that the function of these generators is to pull up any field from any record in order to show it as a data item on a report. Coronis Health has the level of customization in their financial and revenue management reporting that your organization requires. We can provide any type of statement that is useful to communicate the activities performed. We provide true customization, enabling your Agency to view financial data according to the precise criteria you set. Not only does our reporting software come with a host of standardized reports, it

We provide true customization, enabling your Agency to view financial data according to the precise criteria you set. Not only does our reporting software come with a host of standardized reports, it also enables you to customize them. Following are samples of our standard reports, and customized patient data reports, as well as additional ones that you will find helpful as well as informative. 15