318-22 Exhibit A-Coronis Health for Emergency Transport Third Party Billing - 2022.pdf

C&RONIS HEALTH Coronis Health will provide the Township of West Orange with an extensive library of report options listed below as well as any requested customized reports. These reports are deliverable in the time frames and format deemed acceptable to each individual client. Available reports include, but are not limited to, the following: Monthly Reports: Miscellaneous Reports: = Open Accounts Report > Insurance, medical and/or commercial => Closed Accounts Reports with company names = Patient Summary Reports > Medicare payments => Billing Receivables Reports > Individual payments => Collection Reports >Source of any other payments => Quarterly Trip Statistics => Contractor Reports => Medicare/ Medicaid Reports CUSTOMER SERVICE Coronis Health’s staffing levels are sufficient to accommodate the anticipated call volume of the Township of West Orange with the over 60 members of the billing and collection department. Our staff is divided into three categories (Primary Billing Staff, Primary Backup Billing staff, and Secondary Backup Billing and Collections) in order to manage and support the services required by each department. Our billing system is fully integrated with EMS Charts, ESO, Safety Pad, Image Trend, Zoll, Emergency Reporting, Firehouse Software and others to facilitate expedient claims processing. A brief description of our staffing requirements and training is included below as an outline of Coronis Health’s criteria. Over 75 municipalities, Hospital-based billing operations, and General Transport Ambulance Service is supported and assisted by Coronis Health’s staff. 16