318-22 Exhibit A-Coronis Health for Emergency Transport Third Party Billing - 2022.pdf

C@RONIS HEALTH a RECRUITING / TRAINING Coronis Health routinely recruits new staff members through local nursing schools, First Aid and Rescue Squads, and vocational schools offering Medical Billing and Coding courses. Potential applicants meeting our hiring requirements are screened for medical terminology knowledge, data entry accuracy, and interpretation of sample E- PCRs to evaluate their ability to translate the E-PCR into a completed claim. Should the applicant demonstrate suitable proficiency in all areas, they are approved for training. Coronis Health requires that all new employees have a minimum of two years relevant experience in medical billing, collections, or insurance claims processing, or have successfully completed an approved Medical Billing and Coding program. A suitable background of three or more years in direct patient care (preferably EMS) experience with strong medical terminology knowledge may be substituted for entry level positions. All employees are subject to a mandatory training period of no less than 80 hours regardless of experience. A minimum probationary period of 30 days for experienced staff, 90 days for entry level staff, under direct supervision of senior staff, enables us to ensure that all permanent staff members have demonstrated satisfactory knowledge and expertise to provide efficient, effective claims management skills. During this time, applicants are granted limited access rights to network information at read and write only levels. Should an applicant fail to achieve expected levels of competency throughout the training or probationary period, they will be terminated. Such applicants will not be permitted to re-apply for a period of no less than one year. Permanent employees receive training updates on a regular basis to ensure that they are thoroughly knowledgeable in all areas of claims management. All personnel involved in claims management procedures are routinely audited and evaluated by supervisory personnel to ensure proper claims handling at all levels. Billing staff receive additional billing/coding training specific to the ambulance industry with focus on Medicare standards of documentation for medical necessity regarding emergent ambulance transports. Additionally, all employees, regardless of department, receive annual HIPAA compliance training. 17