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Supporting Documentation · Dec 6, 2022

318-22 Exhibit A-Coronis Health for Emergency Transport Third Party Billing - 2022.pdf

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Page 61

C&RONIS — HE ALT H TRANSITION PLAN The staff at Coronis Health takes pride in developing close working relationships with all our clients and should we have the privilege of being awarded the Township of West Orange contract, we anticipate working with the Township to transition the start-up of this EMS Ambulance Billing and Collections service effectively and efficiently. The Transition Plan would include: © Providing a staff member on-site as necessary to ensure effective initial training and start-up requirements © Make recommendations to increase the Township EMS revenue generating capability © Assist Township with deposits set up so payment deposits are directly placed ina special account © Implementing HIPAA policies and procedures to insure PHI and ePHI security oO Establishing a responsive Customer Service department / call intake center © Providing educational training to designated Township staff © Provide a complete listing and description of all necessary EMT recorded information needed for a proper billing incident report © Effective techniques on dealing with denials and appeals © Training on the importance of internal Medical Necessity safeguards for Medicare claims submission to avoid the risk of a RAC audit Coronis Health envisions fostering a professional relationship that continues long through both the initial contract as well as the transitional phases as we work hard to gain the ongoing trust of the Township of West Orange. 20

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