137-25 Exhibits to the Resolution for Extension of Contracts for IT Network Management Services - 2025 (002).pdf

Township’s best interest. Technical Evaluation. An evaluation and ranking of the Technical and Price Proposals will be conducted by the Township’s Evaluation and Selection Committee. Final Ranking and Selection. Following evaluation of the technical proposals and the price proposals, the Evaluation and Selection Committee will prepare and send a ranking of the proposals submitted to the Township Council in writing, recommending an award of the contract(s) to the responsive Offeror(s) whose proposals are determined to be the most advantageous to the Township based on the results of the final technical and financial evaluation in accordance with the State of New Jersey Public Contracting Law. That recommendation will be made based upon all financial and non-financial factors identified in this Request for Proposal and may or may not be awarded to the proposer with the lowest cost proposals. 30

3.5 The Township reserves the right to: • Reject all proposals or issue modified Requests for Proposals at any time before an award • Meet with proposing vendors to review proposals and obtain clarification of proposal details • Award a single vendor or select a number of vendors that meet the Township’s needs • Procure software/hardware for installation/maintenance by the awarded vendor from the lowest possible sources whether it be the awarded vendor, competitive bids, state contract, regional co-operative or other lower cost vendors. All information included in this proposal is considered to be accurate but subject to clarification and/or correction. 31

SECTION IV – PROPOSAL PROPOSAL INSTRUCTIONS: Any vendor wishing to submit a proposal must provide a letter of intent by : Thursday, May 19, 2022 @ 11:00 A.M. Please email intent letter to: John O. Gross Chief Financial Officer jgross@westorange.org with a copy to: Panayiota Reynolds Purchasing Agent preynolds@westorange.org Any vendor who does NOT submit a letter of intent stating its intention to submit a proposal on or before Thursday, May 19, 2022 @ 11:00 A.M. will NOT be considered qualified for an award pursuant to this Request for Proposal. All qualified vendors may attend pre-proposal meeting if it is determined by the Township if one is needed. All will be notified. No verbal questions will be entertained. Written answers to any and all questions received from any vendor(s) will be provided to all vendors who have submitted a Letter of Intent by Thursday, May 19, 2022 @ 11:00 A.M. via email. At the discretion of the Township, an in person or video meeting of all of the qualified vendors may be scheduled in order to address any complex issues that arise. All qualified vendors wishing to propose these services must submit their proposal and complete the following Network Managed Services Questionnaire in its entirety, and return both in a sealed envelope to the attention of: Panayiota Reynolds, Purchasing Agent Township of West Orange 66 Main Street West Orange, New Jersey 07052 No later than Wednesday, June 8, 2022 @ 10:00 A.M. Faxed and/or emailed proposals will not be accepted. 32

Vendor Qualifications to Support Technologies Currently in Use: please respond yes or no to each of the following: Uniformed & Non-Uniformed Networks • Please indicate whether Vendor is Microsoft Certified Partner, Silver or Gold. Yes / No • Please indicate whether Vendor is a Microsoft Certified Systems Engineer MCITP- • Enterprise Admin on staff full time. Yes / No • Please indicate whether Vendor is Dell SonicWALL Partner with a CSSA on staff Yes / No • Please indicate whether Vendor is Dell EqualLogic Certified Partner Yes / No • Please indicate whether Vendor is VMware Enterprise Partner V5.x with a VCP on staff Yes / No  Please indicate whether Vendor is Datto Certified partner Yes/ No • Please indicate whether Vendor is a minimum of 6, W2 employees to ensure support coverage Yes / No • Vendor will supply a minimum of 3 government references where they are currently performing similar services. Yes / No • Vendor’s headquarters and support staff are located in New Jersey. Yes / No • All work will be performed by vendor’s full time employees - not sub-contractors Yes / No • Vendor has been in business for at least 10 years Yes / No • Vendor has never declared Bankruptcy Yes / No • Vendor has a system in place to provide the City with periodic detailed audit reports of all time billed with dates, time spent and issues addressed. The City may request these audit reports at any time. Yes / No Uniformed Network • Has Vendor Installed/Upgraded/Maintained any systems in the last 3 years in accordance with the CJIS security policy? Yes / No 33

• Has vendor ever conducted IT Security Audit with the FBI’s CJIS Unit? Yes / No • Is vendor willing to provide signed/executed Security Addendum Certificate? Yes / No • Is vendor willing to have all personnel subject to background checks? Yes / No  Please indicate whether Vendor is Symantec Certified Partner Silver or Gold Yes / No • Please indicate whether Vendor is VERITAS Certified Partner Yes / No • Please indicate whether Vendor is certified Veeam partner Yes / No Vendor will be required to have the following technical qualifications: Uniformed & Non-Uniformed Networks • Please indicate whether Vendor is certified or has 3 years’ experience supporting the following and have current references using these products: • Microsoft Windows 2003/2008 R2/2012 R2 Yes / No • Configuring of Domain Controllers Yes / No • Streamline Active Directory with proper rights and permissions. Yes / No • Microsoft Exchange 2010/2013 Yes / No • Microsoft Outlook Web Access Yes / No • Microsoft Terminal Services Yes / No • Dell Servers Yes / No • Dell Tape Libraries Yes / No • Dell EqualLogics SAN devices Yes / No • Dell SonicWALL Firewall Configurations Yes / No • Dell SonicWALL ViewPoint/Analyzer software Yes / No • Dell SonicWALL Site to Site VPN tunnels and VPN client access Yes / No • Dell SonicPoint Wireless Solutions Yes / No • Dell web managed switches Yes / No 34

• VMware vSphere 5.x Virtualization software Yes / No Uniformed Network • Veeam Replication/Backup software Yes / No • Configuring Symantec End Point Security Software Yes/No • Configuring Symantec Backup Exec and agents for Disaster Recovery, Open Files and Exchange, Symantec Backup Exec System Recovery Yes / No Vendor will be required to provide credentials and certifications for above upon request. Yes / No Vendor will be required to perform the following duties: • Provide a mid-level technician on location 8 hours/week to support local desktops and services Yes / No • Have remote desktop and monitoring software on all desktops and servers and monitor 24/7 Yes / No • Provide the name of the monitoring software and services it monitors Yes/No • Perform monthly server maintenance Yes / No 35

PROPOSAL 1. Price Proposal Form – All Police/Fire Services Proposal – Network and Desktop Support Proposer Name:__________________________________________________________________ Please provide pricing for the costs identified below. Ensure that all costs are reflected including “implied” or non-explicit costs. Use a table format, such as the below example, reflecting each of the services against implementation cost, the cost of ongoing services and any additional cost. 2022 2023 2024 2025 2026 Discounts for Additional years Recurring Monthly Fees: _______ _______ _______ _______ ______ One Time or Start Up Costs _______ _______ _______ _______ ______ Required: (list individual items) _______ _______ _______ _______ ______ _______ _______ _______ ______ New hardware or software Hourly Rates for Project Based Proposal _______ Description of pricing calculations: Pricing for project based work - please describe Information on any pricing incentives for longer term contracts: ____________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Ensure all governmental discounts are included in all prices quoted. By signing below, Proposer certifies that he has read, understands and will faithfully execute the terms and conditions stated herein. The signer also certifies that he/she is an officer or duly authorized agent of the firm with full power and authority to submit binding offers for the goods or services as specified. Vendors are cautioned to verify their proposals prior to submission as TOWO cannot be responsible for Proposer's errors or omissions. Any proposal that has been accepted by TOWO may not be withdrawn by the vendor. _______________________________________________________________________ Firm Signature ________________________________________________Title____________ Address By (please print) _________________________________________________________________________ City, State, Zip _(______)______-____________ Telephone Number _____________________/___/____________Date 36

PROPOSAL 2 Price Proposal Form – All Non-Uniformed Services Proposal – Network and Desktop Support Proposer Name:__________________________________________________________________ Please provide pricing for the costs identified below. Ensure that all costs are reflected including “implied” or non-explicit costs. Use a table format, such as the below example, reflecting each of the services against implementation cost, the cost of ongoing services and any additional cost. 2022 2023 2024 2025 2026 Discounts for Additional years Recurring Monthly Fees: _______ _______ _______ _______ ______ One Time or Start Up Costs _______ _______ _______ _______ ______ Required: (list individual items) _______ _______ _______ _______ ______ _______ _______ _______ ______ New hardware or software Hourly Rates for Project Based Proposal _______ Description of pricing calculations: Pricing for project based work - please describe Information on any pricing incentives for longer term contracts: ____________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Ensure all governmental discounts are included in all prices quoted. By signing below, Proposer certifies that he has read, understands and will faithfully execute the terms and conditions stated herein. The signer also certifies that he/she is an officer or duly authorized agent of the firm with full power and authority to submit binding offers for the goods or services as specified. Vendors are cautioned to verify their proposals prior to submission as TOWO cannot be responsible for Proposer's errors or omissions. Any proposal that has been accepted by TOWO may not be withdrawn by the vendor. _______________________________________________________________________ Firm Signature ________________________________________________Title____________ Address By (please print) _________________________________________________________________________ City, State, Zip _(______)______-____________ Telephone Number _____________________/___/____________Date 37

PROPOSAL 3 Price Proposal Form - All Police/Fire services, All Non-Uniformed Services, specific project based proposals and general services Proposer Name:__________________________________________________________________ Please provide pricing for the costs identified below. Ensure that all costs are reflected including “implied” or non-explicit costs. Use a table format, such as the below example, reflecting each of the services against implementation cost, the cost of ongoing services and any additional cost. 2022 2023 2024 2025 2026 Discounts for Additional years Recurring Monthly Fees: _______ _______ _______ _______ ______ One Time or Start Up Costs _______ _______ _______ _______ ______ Required: (list individual items) _______ _______ _______ _______ ______ _______ _______ _______ ______ New hardware or software Hourly Rates for Project Based Proposal _______ Description of pricing calculations: Pricing for project based work - please describe Information on any pricing incentives for longer term contracts: ____________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Ensure all governmental discounts are included in all prices quoted. By signing below, Proposer certifies that he has read, understands and will faithfully execute the terms and conditions stated herein. The signer also certifies that he/she is an officer or duly authorized agent of the firm with full power and authority to submit binding offers for the goods or services as specified. Vendors are cautioned to verify their proposals prior to submission as TOWO cannot be responsible for Proposer's errors or omissions. Any proposal that has been accepted by TOWO may not be withdrawn by the vendor. _______________________________________________________________________ Firm Signature ________________________________________________Title____________ Address By (please print) _________________________________________________________________________ City, State, Zip _(______)______-____________ Telephone Number _____________________/___/____________Date 38

PROPOSAL 4 Price Proposal Form – General Project Based Proposals Proposer Name:__________________________________________________________________ Please provide pricing for the costs identified below. Ensure that all costs are reflected including “implied” or non-explicit costs. Use a table format, such as the below example, reflecting each of the services against implementation cost, the cost of ongoing services and any additional cost. 2022 2023 2024 2025 2026 Discounts for Additional years Recurring Monthly Fees: _______ _______ _______ _______ ______ One Time or Start Up Costs _______ _______ _______ _______ ______ _______ _______ _______ ______ Hourly Rates for Project Based Proposal _______ Description of pricing calculations: Pricing for project based work - please describe Information on any pricing incentives for longer term contracts: ____________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Ensure all governmental discounts are included in all prices quoted. By signing below, Proposer certifies that he has read, understands and will faithfully execute the terms and conditions stated herein. The signer also certifies that he/she is an officer or duly authorized agent of the firm with full power and authority to submit binding offers for the goods or services as specified. Vendors are cautioned to verify their proposals prior to submission as TOWO cannot be responsible for Proposer's errors or omissions. Any proposal that has been accepted by TOWO may not be withdrawn by the vendor. _______________________________________________________________________ Firm Signature ________________________________________________Title____________ Address By (please print) _________________________________________________________________________ City, State, Zip _(______)______-____________ Telephone Number _____________________/___/____________Date 39