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Clock & Warranty Information • Time clock polling system requirements - Windows OS and Internet Connection. • Customer is responsible for clock installation and for maintaining data and power connectivity (Ethernet and standard power outlet needed). • Manufacturer's Warranty and Hardware Maintenance Program Information: • Timeclocks come with a 1 year manufacturer's warranty. Primepoint will arrange for repair and provide a loaner clock if needed by the next business day for any defective issue during the 1st year (excludes physical damage). • You can opt in to Primepoint's hardware maintenance program which will be billed annually beginning a year after clocks are installed to continue this coverage. • You can opt out of Primepoint's hardware maintenance program. Should you opt out and have an issue with the clock/s you assume responsibility for any service needed. The typical clock manufacturer charges $175 for diagnosis + repair parts + labor + shipping. Typical repairs require 3-6 weeks during which time you will either be without your clock/s or you can rent a short term clock from Primepoint. • Annual Hardware Maintenance Program Price Per Clock Synel - $325.00 In Touch - $350.00 ZK Ultima 5- $95.00 Iris Time iT100-$275.00 Do you want to Opt in or Opt out of the extended warranty? __________________Opt Out 14Document Ref: 2MTQL-THVKB-8RYDE-6Y7VF Page 14 of 30